Years of experience: 16
Call CenterMarketingAppointment SetterCustomer ServiceAssistantData Entry
Trust Score
Exceptionally trusted; proven professional excellence.
Qurratu'aini's Career Path
Nov. 2009 -Present
Immigration & Checkpoints Authority (ICA)Duty Officer
Oversee the clearance of travelers in compliance with immigration laws and regulations. Ensure seamless traveler processing through effective manpower planning and operational coordination. Plan staff deployments and communicate operational instructions to ensure efficiency and compliance. Assist in investigations of suspected immigration violations and security-related incidents. Manage case...
Apr. 2008 -Mar. 2009
State Courts of SingaporeCourt Administrator
Facilitate Case Processing – Assist in the handling of small claims cases, ensuring efficient case management in accordance with tribunal procedures. Support Hearing Operations – Provide logistical and administrative support during tribunal hearings, including documentation and record-keeping. Liaise with Stakeholders – Communicate with claimants, respondents, legal representatives, and tribu...