Years of experience: 2

Customer Support RepresentativeChat SupportCustomer Care SpecialistLive ChatData EntryData Entry Associate

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nicole's Career Path
Patient Services CoordinatorMar. 2022 -
Mar. 2023
Kroger SpecialtyPatient Services Coordinator
High volume inbound and outbound calls to new patients for first Rx order and continuing care patients for refills. Run test claims through patients’ insurance plans. Resolved patient complaints by working as part of a team to maintain customer satisfaction.
Inspection CoordinatorSep. 2021 -
Oct. 2022
Oracle ElevatorInspection Coordinator
Coordinate all annual inspections & re-inspections for 1,800+ elevators in the Central Florida area. Coordinate all repairs needed to pass annual inspections. Sell any repairs that are not covered under contractual service agreements.
Patient Care CoordinatorOct. 2020 -
Sep. 2021
Kroger SpecialtyPatient Care Coordinator
Outbound calls to patients for refills. Run test claims through patients’ insurance plans. Resolved patient complaints by working as part of a team to maintain customer satisfaction.

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