Years of experience: 10

TechnologyAccount ManagementHubspotMedia & TelecommunicationsSEO SpecialistContent Writer

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James's Career Path
IT Support SpecialistMay. 2024 -
Oct. 2024
Red Bigfoot Information TechnologyIT Support Specialist
Denver, Colorado, United States• Provide in-depth technical support to 350+ end-users within 5 different organizations, diagnosing and resolving hardware, software, and network problems escalated from the level 1 help desk • Assist users remotely via phone, email, and remote access tools, and provide on-site support when necessary to resolve issues that cannot be handled remotely or in emergency situations. • Maintained an...
Junior Vice President - GrowthMar. 2024 -
Feb. 2025
CodifinJunior Vice President - Growth
• Cultivate relationships with over 30 US-based partners, including financial institutions, technology providers, and industry associations, to expand Codifin's reach and accelerate growth. • Recruit, hire, and manage a 5-person high-performing US-based growth team, providing mentorship and guidance to achieve ambitious goals. • Implement multi-channel marketing and sales initiatives to acqui...
Customer Success Executive - AmericasNov. 2021 -
Sep. 2023
LoopUpCustomer Success Executive - Americas
San Francisco, California, United States• Oversaw customer and technical support for 30+ international organizations with a team of 35+ personnel for a global Communication Platform as a Service (CPaaS) provider. • Supervised technical account management for multiple clients, including government contractors, corporate clients, universities, and multiple school systems in both North and South America. • Provided on-site and remote ...

James's Posts

  • 2

    How I can help you

    Auditing helps identify and reach new audiences while enhancing current engagement. Management establishes captivating posts to boost virtual and physical visits. By reviewing engagements, I pinpoint gaps to improve marketing strategies and grow organic followers.

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    People I am looking for

    - Small businesses - Startups - Solo entrepeneurs If it's you, let's connect and discuss working together. The analysis is free! If you know someone else that could use my assistance - I'd be grateful for an introduction.

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    Experience & Cases

    Achievements: - Regency Salon Spa: Established strong online presence for new business. - Trophy Pizza: Created separate online identity to boost brand. Seeking to partner with small businesses, startups, and entrepreneurs.

  • 2

    How to contact

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  • 0

    About myself

    As a dedicated IT Support Specialist and Military Veteran, I excel in technical support and managing IT systems. I provide efficient end-user support, resolving hardware, software, and network issues. Skilled in Windows/OSX, cloud services, and ITSM tools, I enhance operational efficiency.

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    Job Description

    I seek a role offering stability and flexible hours. My goal is to leverage my skills in a dynamic environment, providing top-notch IT support while balancing work-life commitments.

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    How to contact

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