Years of experience: 14

CanadaStartup FounderMarketingSales & BizDevCall Center TrainerCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nikki's Career Path
Safety & Training Advisor (Construction) Oct. 2024 -
Present
ReadyTech & ConstructionSafety & Training Advisor (Construction)
Kelowna, British Columbia, CanadaDevelop and deliver safety training programs aligned with OH&S legislation, WorkSafeBC standards, and industry best practices. Facilitate onboarding orientations for workers and subcontractors covering site hazards, emergency procedures, and company policies. Lead Due Diligence (DD) training for supervisors and forepersons on legal responsibilities, documentation, and safety leadership. Maint...
Contract Facilitator (Corporate Customer Service)Sep. 2023 -
Present
The Experience AdvisorsContract Facilitator (Corporate Customer Service)
Toronto, Ontario, CanadaFacilitating numerous training sessions both in person and online, ensuring participants acquired a deep understanding of the subject matter and enhanced their skills. Examples of courses: Dealing with Crises in a Call Centre Environment Developed and delivered engaging online workshops, utilizing interactive tools and multimedia resources to maintain high participant engagement and knowledge...
Testing Services Exam Coordinator Sep. 2023 -
May. 2024
UBC OkanaganTesting Services Exam Coordinator
Kelowna, British Columbia, CanadaCoordinated and scheduled a high volume of exams, accommodating diverse student needs while meeting tight timelines, ensuring the smooth execution of the testing services program. Coordinated and scheduled hundreds of exams, accommodating diverse student needs while meeting tight timelines, ensuring the smooth execution of the testing services program. Collaborated with Faculty, and Team Lead...

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