Faheem has a solid IT background. I worked alongside him for 25 years and saw his tenacious approach to problem solving. He will work tirelessly to find resolutions to complex and unique issues.
Trust Score
Exceptionally trusted; proven professional excellence.
Memphis, Tennessee, United States- Technology consulting, training, sales, installation, and support
- 99.8% on-time percentage
- Avg 300+ work orders annually
- 40+ residential and commercial customers
- 55.5% revenue growth in 2024
- Budgeting and financial planning
- Business operations management
- Government, commercial, and residential customers
- Provided exceptional customer service by effectively communicating with ...
Jun. 2018 - Feb. 2021
Ingram MicroManager-Infrastructure and Site Support
Memphis, TN- Empowered and mentored staff of 9 site support technicians responsible for infrastructure stability of ten U.S. locations (5.7M square feet, over 8K user devices, over 300 servers, over 2,200 users). - Established complete infrastructure for two new facilities to include servers, network hardware, and user devices for locations in California (500K square feet) and Kentucky (150K square feet...
Millington, Tennessee- Introduced technical and soft skill development program for engineering staff. - Managed engineering staff responsible for prototype management and technician operations support.
- Constructed Microsoft deployment technology solution to support customer provided imaging solutions. - Instituted engineering change notification process to improve engineering to operations communications. - Ini...