Years of experience: 30

ITSolution IntegratorSystem ArchitectSystem AnalystProduct ManagerProject Manager

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Faheem's Career Path
Senior Field Services Engineer/ CEOMar. 2021 -
Present
Tiger Technology and LogisticsSenior Field Services Engineer/ CEO
Memphis, Tennessee, United States- Technology consulting, training, sales, installation, and support - 99.8% on-time percentage - Avg 300+ work orders annually - 40+ residential and commercial customers - 55.5% revenue growth in 2024 - Budgeting and financial planning - Business operations management - Government, commercial, and residential customers - Provided exceptional customer service by effectively communicating with ...
Manager-Infrastructure and Site SupportJun. 2018 -
Feb. 2021
Ingram MicroManager-Infrastructure and Site Support
Memphis, TN- Empowered and mentored staff of 9 site support technicians responsible for infrastructure stability of ten U.S. locations (5.7M square feet, over 8K user devices, over 300 servers, over 2,200 users). - Established complete infrastructure for two new facilities to include servers, network hardware, and user devices for locations in California (500K square feet) and Kentucky (150K square feet...
Manager-Configuration Engineering ServicesAug. 2016 -
Jun. 2018
Ingram MicroManager-Configuration Engineering Services
Millington, Tennessee- Introduced technical and soft skill development program for engineering staff. - Managed engineering staff responsible for prototype management and technician operations support. - Constructed Microsoft deployment technology solution to support customer provided imaging solutions. - Instituted engineering change notification process to improve engineering to operations communications. - Ini...