Years of experience: 8

AmplitudeProduct managerMedia & TelecommunicationsTechnologySQLScrum

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Dakshya's Career Path
Product Manager, Digital TransformationJan. 2025 -
Present
BellProduct Manager, Digital Transformation
User Research Specialist, Digital TransformationJan. 2023 -
Jan. 2025
BellUser Research Specialist, Digital Transformation
Led a Proof of Concept (PoC) for an AI-powered chatbot using ServiceNow, conducting user research to address enterprise pain points and designing conversational flows tested with real users. Collaborated with cross-functional teams to integrate the chatbot with ServiceNow’s ticketing system, leveraging Agile methodologies for iterative development. Gained experience in AI-driven solutions, us...
UX Designer, Digital transformationJun. 2021 -
Jan. 2023
BellUX Designer, Digital transformation
Lead ideation, concept development and facilitate design thinking to evolve digital B2B self-serve web products and interfaces. Communicate conceptual ideas and collaborate with development teams through wireframes, user flows, functional prototypes, and user scenarios.