Years of experience: 21
MarketingActorITCameramanš Influencer or BloggerSales & BizDev
Trust Score
Exceptionally trusted; proven professional excellence.
Ross's Career Path
Mar. 2022 -Jun. 2024
Revel SystemsCorporate Trainer
Atlanta, Georgia, United Statesā¢ Developed and implemented a comprehensive certification program with six certifications for teams at Revel Systems.
ā¢ Facilitated ongoing training sessions and created training content to ensure team proficiency and knowledge retention.
ā¢ Collaborated closely with various departments and solution partners to enhance training effectiveness and improve team performance.
Sep. 2021 -Mar. 2022
AppleLead
Atlanta, Georgia, United Statesā¢ Developed positive relationships with customers and team members to support daily operations at Apple in Atlanta, Georgia.
ā¢ Provided meaningful feedback and recognition based on customer and employee interactions to drive team sales growth.
ā¢ Identified and recommended daily staffing, scheduling, and zoning changes to meet store traffic needs.
ā¢ Ensured safety and security of team members,...
Sep. 2020 -Sep. 2021
AppleCorporate Trainer
Remoteā¢ Facilitated training for hundreds of Retail Customer Care team members remotely using tools like Slack, WebEx, and Adobe Connect.
ā¢ Collaborated with team members to create and facilitate learning for various roles in the RCC.
ā¢ Supported Retail Customer Care teams at Apple online during the COVID-19 pandemic store closures.