Years of experience: 21

MarketingActorITCameraman📝 Influencer or BloggerSales & BizDev

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ross's Career Path
Corporate TrainerMar. 2022 -
Jun. 2024
Revel SystemsCorporate Trainer
Atlanta, Georgia, United States• Developed and implemented a comprehensive certification program with six certifications for teams at Revel Systems. • Facilitated ongoing training sessions and created training content to ensure team proficiency and knowledge retention. • Collaborated closely with various departments and solution partners to enhance training effectiveness and improve team performance.
LeadSep. 2021 -
Mar. 2022
AppleLead
Atlanta, Georgia, United States• Developed positive relationships with customers and team members to support daily operations at Apple in Atlanta, Georgia. • Provided meaningful feedback and recognition based on customer and employee interactions to drive team sales growth. • Identified and recommended daily staffing, scheduling, and zoning changes to meet store traffic needs. • Ensured safety and security of team members,...
Corporate TrainerSep. 2020 -
Sep. 2021
AppleCorporate Trainer
Remote• Facilitated training for hundreds of Retail Customer Care team members remotely using tools like Slack, WebEx, and Adobe Connect. • Collaborated with team members to create and facilitate learning for various roles in the RCC. • Supported Retail Customer Care teams at Apple online during the COVID-19 pandemic store closures.