Years of experience: 13
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Hannelore's Career Path
Jun. 2019 -Jul. 2022
VirtualAsst.com, Inc.VA Manager
Managed a diverse team of Virtual Assistants providing high-level administrative and operational support to clients across multiple industries, including insurance, law firms, health claims processing, and entrepreneurship.
Recruitment, onboarding, and skills development to ensure each VA matched the client’s business needs and workflow.
Collaborated directly with clients to identify ineffi...
Jun. 2019 -Present
Summit VA SolutionsVA Manager
As VA Manager at Summit VA Solutions, Inc. — a sister company of VirtualAsst.com — I oversee the full life cycle of Virtual Assistant operations, from recruitment and training to performance management and escalations. I lead initiatives that strengthen efficiency, service delivery, and client satisfaction across diverse real estate support teams.
Recruitment, onboarding, and ongoing trainin...
Jul. 2015 -Jun. 2019
Summit VA SolutionsVA Supervisor
Managed daily VA operations and monitored workflow efficiency.
Trained and guided VAs to enhance performance, accuracy, and productivity.
Collaborated with clients to improve communication and workflow processes.
Improved overall team efficiency through workflow optimization.