Years of experience: 9
HRData EntryMedicalOffice AssistantPersonal AssistantHR Generalist
Trust Score
Exceptionally trusted; proven professional excellence.
Dakota's Career Path
Sep. 2024 -Present
Elizabethtown, Kentucky, United States-Directed daily operations of a high-volume medical office, optimizing patient flow, staff coordination, and overall efficiency while ensuring strict compliance with healthcare regulations. -Led and mentored administrative staff, overseeing scheduling, training, and performance management to enhance front desk and back-office operations. -Maintained and streamlined patient records, billing sy...
May. 2024 -Sep. 2024
Norton HealthcareCoordinator
• Facilitated communication between patients and physician offices across three specialties and managed interactions with 27 providers.
• Achieved a release rate below 30%, processed a minimum of 90 intake calls, and resolved issues in under three minutes.
• Ensured a cohesive patient journey within the Norton Healthcare system.
• Coordinated appointments for medical providers, procedures, an...
Nov. 2022 -Dec. 2023
HMSAHealth Coordinator Assist
Kapolei, Hawaii, United States• Collaborated with a diverse population of healthcare professionals such as Physician Assistants, Registered Nurses, and Doctors to harmonize clinical interventions for optimal patient outcomes
• Adhered to CMS regulations across all operational processes, maintaining a high standard of compliance; initiated a compliance framework for health and safety regulations, facilitating successful fa...