Years of experience: 19

ITCustomer ServiceConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Andy's Career Path
Field Operations ManagerJan. 2022 -
Dec. 2024
AcuativeField Operations Manager
Global provider of hardware support and data center management • Manage multiple state support operations for high-touch clients which includes but not limited to Cisco, Verizon, T-Mobile, Light-Path & Comcast, providing 24x7 up-time support for data centers and business operations • Evaluate and maintain the training needs/requirements of employees to provide the optimum and efficient suppor...
Operations ManagerJan. 2021 -
Dec. 2022
PlaytechOperations Manager
Global online casino and sports betting organization • Overseen east coast operations for online gaming and sports betting new to market casino studios, duties include but not limited to: payroll, P&L, budgeting, training, certifications, project management, and overall business functionality • Directed the live business deliverables while executing the company’s strategy around their vertica...
Field Operations ManagerJan. 2019 -
Dec. 2021
AGS - American Gaming SystemsField Operations Manager
Global gaming company specializing in award-winning slot machines, tables, shufflers and games •Developed and implemented strategies to help build and expand service capabilities within a multi-state geographical territory, structured to meet goal(s) and priorities of the customer support organization • Evaluated and maintained the training needs/requirements of employees to provide the oppor...

Andy's Posts

No responses yet
0