Years of experience: 18

ResearcherUX/UI Designer🐦 DesignConsultingMedicalEducation

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Exceptionally trusted; proven professional excellence.

80%
Beth's Career Path
Qualitative Health Research ConsultantApr. 2022 -
Jul. 2023
Dartmouth-HitchcockQualitative Health Research Consultant
Lebanon, NHManage the qualitative research arm of a multi-year, multi-site randomized control trial studying the implementation of direct admissions programs (admission to hospital without first receiving emergency room department care). This is an effort to increase timeliness of care, increase quality of care, and improve patient and clinician experience. I conduct interviews, create research plans, r...
Senior UX ResearcherFeb. 2021 -
Apr. 2024
MicrosoftSenior UX Researcher
Seattle, Washington, United States1) Places- most recent Microsoft contract (Nov. 2022-April 2024): I served as the only full-time web researcher: https://www.microsoft.com/en-us/microsoft-365/blog/2022/10/12/introducing-microsoft-places-turn-your-spaces-into-places/ 2) MCWWI (Nov. 2021-April 2022)- an innovative enterprise co-creation product team aimed at improving hybrid work challenges. Provided a broad range of strategic...
User Experience ResearcherSep. 2018 -
Mar. 2021
Mentor Creative GroupUser Experience Researcher
Seattle, Washington, United StatesWorked as a user experience research consultant with a digital design firm, I engaged with a range clients, cancer research institutes, health insurance, e-commerce and educational platforms. I take charge of recruitment, use stakeholder and user interviews as well as quantitative data pulls to create users’ navigational journeys, develop personas, journeys and rudimentary sketches. I help th...

Beth's Posts

  • How I can help you

    Tasks & Competitive Edge: - Capture customer/employee insights - Conduct qualitative & mixed methods research - Deliver insightful reports - Clarify problem space - Set measurable goals - Align on research objectives

  • People I am looking for

    Ideal Clients: - Healthcare and health-tech - hospital/clinic systems, patient services, clinician services, insurance, drug companies, devices, telehealth, EHR - Fem-tech - Wellness - Social impact - New product - Software and app development

  • Experience & Cases

    Achievements & Clients: - Defined user needs for new software product reaching 1.3 billion users - Enhanced clinical systems in hospitals- improved patient care and clinician processes - Served small businesses by providing healthcare expertise for content and usability tests

  • How to contact

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