Years of experience: 9

Sales & BizDevHRCustomer ServiceData EntryCustomer Care SpecialistCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rachael's Career Path
General ManagerAug. 2023 -
Present
Bojangles'​ Restaurants, Inc.General Manager
Birmingham metropolitan area, Alabama, United States~Developing key performance goals and managing the performance of the staff ~Creating and implementing strategies for business growth ~Improving internal processes for better productivity ~Overseeing large projects and interpreting performance reports ~Enforcing food handling regulations and other guidelines to increase guest safety ~Promoting the restaurant and finding ways to bring in more ...
Sales Development InternNov. 2022 -
Dec. 2022
TalendSales Development Intern
~A top performer in Cohort, exceeded the set matrix, with a 1.6% click rate and 12.6% open rate ~Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars ~Collaborated and competed within an SDR team setting ~Built and refined call scripts; designed em...
Operations ManagerJan. 2022 -
Apr. 2023
Shake ShackOperations Manager
Birmingham, Alabama, United States~Maintaining inventory of 150+ products with a consistent P&L assessment ~Established operational efficiency through exceeding sales expectations, cash reconciliation, and maintaining proper inventory ~Managing over $16k in inventory on a weekly basis ~Managing 25+ team member shift schedules ~Calling, scheduling, and interviewing new candidates for employment

Rachael's Posts

  • About myself

    Expert in restaurant management with a proven track record of boosting sales through innovative strategies. Cultivated a positive work culture, enhancing team morale and efficiency, ensuring exceptional customer experiences.

  • Job Description

    Seeking a role that harmonizes professional responsibilities with personal well-being. Prioritizes an environment that values employee satisfaction, flexibility, and balance, fostering both career growth and personal fulfillment.

  • How to contact

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