NordstromSenior Manager of Technology Program Management
Seattle, Washington, United StatesLed a team of 5-10 Technical Program Managers driving high-impact product initiatives across multiple business domains. Achieved 87% on-time delivery rate while promoting five team members, demonstrating both operational excellence and talent development capabilities. Product & Program Leadership
Developed and implemented enterprise-wide product management practices that streamlined intake pr...
Jan. 2020 - Jan. 2023
NordstromSupply Chain - Manager Tech Program Management
Greater Seattle AreaLed transformative supply chain technology initiatives at Nordstrom, driving operational excellence across warehouse operations, inventory optimization, and customer fulfillment systems. Managed a $100+M portfolio while building and mentoring a high-performing team of 10 Technical Program Managers. Team Leadership & Development
Built and scaled a team of 10-19 TPMs supporting critical supply ...
Seattle, WashingtonLed Nordstrom's digital shopping experience and delivery/pickup capabilities, managing customer promise initiatives across internal teams and third-party partners to ensure seamless e-commerce fulfillment. Technical Program Development & Documentation
Produced comprehensive product documentation including requirements, user stories, test cases, and training materials. Created technical delive...