Years of experience: 16
Call CenterC-level ExecutiveCall Center SupervisorCall Center TrainerConsultingCase Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Sara's Career Path
Mar. 2023 -Present
HorsePower Financial ServicesVice President Operations
• Streamlined Operations and Increased Efficiency: Managed office logistics, resulting in an 80% budget savings reduction through optimized ordering, inventory control, and streamlined payment processes. Additionally, developed an API bot and integrations to automate strategic collections, further enhancing efficiency and accuracy. • Optimized Call Center Performance: Managed the day-to-day o...
Nov. 2022 -Mar. 2023
HorsePower Financial ServicesDirector of National Operations
· Provides administrative and logistical support to office staff, which includes but is not limited to: maintaining office, overseeing operational supply orders, conducting research, maintaining customer files, handling information requests, transaction coordination, preparing reports and other administrative functions as assigned by the CEO. · Manage office operations, including ordering, in...
Aug. 2021 -Nov. 2022
Law firmDirector of Operations
Provides administrative and logistical support to office staff, which includes but is not limited to: maintaining office, overseeing operational supply orders, conducting research, maintaining customer files, handling information requests, transaction coordination, preparing reports and other administrative functions as assigned by the Owner. Manage office operations, including ordering, inve...