Act as a key member of the senior leadership team of the Tampa branch of NCLH during a time of rapid change and growth. Oversee facility and corporate operations liaising with departments not represented in the Tampa office, including HR, Security & Surveillance, and IT. Create a team culture that encourages collaboration, fosters creativity, and challenges the status quo to provide exception...
Responsibility increase due to departmental structure adjustments to act as a department head during return to sail after Covid shutdowns. Resuming service led to many new challenges that require collaborative problem solving to streamline processes.