Years of experience: 22

Sales & BizDevEntertainmentTech SupportData AnalystSecurity AnalystAccount Manager

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Bruce's Career Path
Project SpecialistSep. 2019 -
Present
TsymmetryProject Specialist
Miami, Florida, United StatesSupported U.S. Department of State (DOS) IT deployments in a high-compliance environment with strict quality assurance standards. Ensure service levels met contractual obligations while streamlining deployment processes. • Developed and enforced quality control methodologies, improving compliance with QA standards by 25%. • Redesigned Standard Operating Procedures (SOPs), reducing deployment ...
System EngineerApr. 2019 -
Sep. 2019
MicroTechSystem Engineer
Managed Windows Active Directory for a multi-enclave environment requiring strict security controls.: Ensure seamless account management, patch compliance, and system performance. • Automated OU assignments & account creation via PowerShell, reducing manual work by 50%. • Developed and implemented Group Policy Objects (GPOs), enhancing security compliance by 35%. • Led patch management for 15...
Network System Support SpecialistNov. 2016 -
Apr. 2019
FullvisibilityNetwork System Support Specialist
Quantico, VirginiaProvided IT support for FBI/DOJ with critical data collection systems. Optimize network performance and train end-users on classified software. • Resolved 200+ Active Directory issues, reducing downtime by 45%. • Trained 500+ FBI/DEA personnel on data collection tools, improving adoption rates. • Developed SharePoint knowledge base, cutting internal queries by 60%. • Enhanced system reliabili...

Bruce's Posts

  • How I can help you

    • Provide remote desktop support for consumer computers. • Diagnose and resolve issues hindering user tasks. • Ensure seamless user experience and task completion.

  • People I am looking for

    • FBI • DISA • TSYMMETRY • Greater Palm Bay Senior Center • Travelexpressions LLC • Arts Presenters Association • SpaceCoast Corvette Club • SpaceCoast Mustang Club

  • Experience & Cases

    • Expertise in Active Directory, Office 365, Azure. • Proficient in Chrome OS, Linux, WordPress. • Translate user needs to tech solutions. • Serve small to medium businesses, profit and non-profit.

  • How to contact

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