Years of experience: 29

ITJournalistBrand Marketing ManagerArtist ManagementProject ManagerTax Advisor

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Cedric's Career Path
Chief Operations OfficerApr. 2022 -
Present
Cheetah Broker Inc.Chief Operations Officer
Minneapolis, Minnesota, United StatesCheetah Broker directly connects the Drivers to the Contractors. Drivers create a profile for their equipment and capabilities. Contractors post their jobs and requirements. The job is efficient and communication is open. With the Cheetah Broker App there's less headache and more money in both the Drivers' and Contractors' pockets!
Customer Care Operations ManagerAug. 2016 -
Sep. 2020
Diamond Resorts™Customer Care Operations Manager
Las Vegas, NevadaI directly manage over 120 FTE in Las Vegas and Orlando. I skillfully recruited, hired, trained, coached, and developed Staff, Supervisors, and Floor Managers. I work directly with the Vice President of Global Marketing, Lead operations of the Customer Service department, the Reservations & Sales department, and the Retention Department. I deftly drove production 20% higher from 2016 to 2...
Sales Marketing ManagerAug. 2016 -
Sep. 2020
Diamond Resorts®Sales Marketing Manager
Las Vegas Metropolitan AreaDirectly manage over 120 FTE in Las Vegas and Orlando. Recruited, hired, trained, coached, and developed Staff, Supervisors, and Floor Managers. Work directly with the Vice President of Global Marketing, Lead operations of the Customer Service department, the Reservations & Sales department, and the Retention Department.

Cedric's Posts

  • How I can help you

    I tackle crucial business challenges linked to revenue and growth. My expertise includes refining sales funnels, optimizing client acquisition, and improving operational efficiency for sustainable growth. I ensure measurable ROI with a hands-on, data-driven approach.

  • People I am looking for

    Ideal clients include Fortune 500s, mid-sized firms, and startups. Experience spans finance, hospitality, tech, and creative industries. Supported companies like Sallie Mae and Hilton. I offer strategic planning blended with adaptability for high-growth environments.

  • Experience & Cases

    Achievements: - Increased Sallie Mae revenue from $62.5M to $112.5M - Boosted agent production by 230%+ - Enabled Hilton call center to surpass goals by 110% - Expertise in revenue growth and operational efficiency.

  • How to contact

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