Charmaine is highly organized and dependable. She demonstrates excellent communication skills and is especially skilled in facilitating collaboration across teams to ensure smooth operations. Her atte...
Trust Score
Exceptionally trusted; proven professional excellence.
-Trained in general virtual assistance, administrative support, and project management.
-Gained proficiency in email and calendar management, data entry, and document organization
-Developed skills in client communication, task delegation, and workflow optimization
-Learned to use productivity and project management tools like Google Workspace, Trello, Monday, and Asana.
-Improved problem-sol...
-Manage daily operations of the school canteen, ensuring efficient food preparation, service, and compliance with health and safety regulations.
-Oversee inventory management, ensuring the timely procurement of ingredients while minimizing waste and controlling costs.
-Develop and implement menus that balance nutrition, affordability, and students preferences, in line with the school’s protoc...
Nov. 2021 - Jun. 2022
Tech MahindraBilling, Technical, and Customer Support
-Assist customers with inquiries, orders, and issue resolution.
-Provide accurate information about products, services, and policies.
-Process payments, refunds, and billing adjustments.
-Address billing disputes and explain charges or account balances.
-Troubleshoot technical issues and guide customers through solutions.
-Escalate complex billing or technical concerns as needed.
-Ensure prof...