Years of experience: 23

Sales & BizDevHRDevOpsProduct ManagerAccount ManagerEmail Marketing Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Vicki's Career Path
Regional Director, Marketing Technology, Asia PacificJul. 2020 -
Aug. 2024
Kenvue (formerly Consumer Health, Johnson & Johnson) / Johnson & JohnsonRegional Director, Marketing Technology, Asia Pacific
SingaporeLed strategic technology initiatives, identifying emerging trends to optimize operations across APAC. Developed and executed a regional product roadmap, aligning local needs with global strategy. Improved time-to-market by 50% by streamlining resource support systems. Reduced operating costs by $216k annually through operational efficiency improvements. Managed the separation and migratio...
Head of CRM Operations & Planning, Southeast AsiaMar. 2018 -
Jul. 2020
Grab Southeast Asia / Uber Asia PacificHead of CRM Operations & Planning, Southeast Asia
SingaporeSpearheaded CRM integration across APAC, implementing platforms to streamline operations and scale marketing efforts. Reduced CRM onboarding time by 300%, improving execution and local market adaptability. Led agency teams to deliver localized marketing campaigns, improving delivery timelines by 20%. Managed operational dashboards for agency teams, optimizing resource use and improving bud...
Managing Director, APAC Client ServicesAug. 2010 -
Sep. 2017
Acxiom / Zeta GlobalManaging Director, APAC Client Services
SingaporeTransformed a temporary support model into a fully operational office, supporting 14 APAC markets. Drove innovation and improved growth areas, leading to a 200% increase in client revenue in 3 years. Streamlined operations in AU and CN, creating standard processes that improved client satisfaction and secured renewals.