Years of experience: 18

AssistantCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kelli's Career Path
Property ManagerSep. 2020 -
Present
PURE Real Estate Management Property Manager
Grand Rapids, Michigan, United StatesSet and collect rent, along with handling delinquent residents and court appearances. Hire, train and manage leasing team and advise on day-to-day questions and tasks. Review applications and credit report screenings. Ensure all 10 communities are well-maintained and in excellent condition. Handle any and all resident issues and complaints. Calculate and create yearly budget for all propertie...
Leasing SpecialistJul. 2019 -
Apr. 2020
Maplegrove Property ManagementLeasing Specialist
Grand Rapids, Michigan, United StatesShow apartment units to prospective tenants and answer all questions clearly and with confidence. Set and achieve sales/leasing goals, motivating the office team to follow my lead. Maintain a strong closing ratio whilst offering the best possible customer service. Ensure all community common areas and properties are maintained and in excellent condition. Process service requests from tenants ...
General ManagerMay. 2018 -
May. 2019
The Commons RestaurantGeneral Manager
Grand Rapids, Michigan, United StatesResponsible for day-to-day operations and management of the restaurant. Supervision of the front of house staff while maintaining patron satisfaction by monitoring, evaluating, and auditing food, beverage and service offerings. Conduct inventory and all front of house supply ordering. Create and manage weekly schedule, switching and covering employee shifts. Skilled in human resource objectiv...

Kelli's Posts

  • How I can help you

    • Efficient email management • Seamless appointment and meeting scheduling • Expert calendar coordination • Vendor setup assistance • 20+ years in customer service • Proficient in Microsoft Office and Excel • Personable and organized perfectionist

  • People I am looking for

    • Clients open to remote assistance • Evening and weekend availability • Flexible collaboration

  • Experience & Cases

    • Led a team of 30+ employees • Successfully opened, operated and managed a restaurant • Accredited in Residential Property Management • Calendar management and appointment setter for 10+ Physicians at UCLA

  • How to contact

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