Years of experience: 19

ITSystem AnalystProduct ManagerProject ManagerTech SupportData Analyst

Trust Score

Highly reliable; strong professional involvement.

70%
Daniel's Career Path
Senior Support AnalystFeb. 2022 -
Mar. 2025
VerintSenior Support Analyst
United States
Support Team LeadSep. 2019 -
Feb. 2022
Crossfire ConsultingSupport Team Lead
Little Rock, Arkansas, United States
Remote IT SupportSep. 2018 -
Sep. 2019
HITCareRemote IT Support
Remoteo Remotely resolve client IT issues using standard IT tools on PC, Server, Printers, Firewall and Email filtering devices. o Track time for client billing o Daily preventative maintenance checks o On-call support rotation

Daniel's Posts

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    About myself

    Accomplished IT expert with 25+ years in technical support, project management, and business analysis. Adept in remote troubleshooting, database management, and client support. Experienced in emergency services leadership, problem-solving, and team collaboration. Enhanced team efficiency by developing a knowledge base.

  • 0

    Job Description

    Seeking a remote position that offers the flexibility to balance professional and family commitments, allowing me to utilize my extensive experience in technical support and leadership to contribute effectively to organizational goals.

  • 0

    How to contact

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