Years of experience: 10
TutorCall CenterCustomer Support RepresentativeSupport SpecialistTechnical Support AgentCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
William's Career Path
Feb. 2021 -Apr. 2022
AtosJunior Tooling Engineer
PolandNetwork Monitoring and Automation, Using Monitoring solutions based on Nagios Core, utilizing tools including TrueSight Server Automation and several in-house tools to help manage a network massive in size.
Oct. 2011 -Jun. 2018
HelikonEnglish Language Teacher
Bydgoszcz Area, Poland• Conduct English classes aimed at improving the grammar, vocabulary, pronunciation, accuracy and fluency of students ranging from ten years of age to adults possessing all levels of English language experience, within the context of every-day, business and exam focused curriculums. • Plan, create and implement forty-five to ninety-minute English lessons for one-on-one students as well as cla...
Oct. 2010 -Jun. 2011
International House BydgoszczEnglish Language Teacher
Bydgoszcz Area, Poland• Taught English to adults in both groups and one-to-ones in both academic and business setting with learners possessing various levels of proficiency.
• Utilized my previous technical experience, customer service skills and my CELTA training to devise and present engaging, interesting and thought provoking lessons.