Years of experience: 4
Customer Care SpecialistLive ChatChat SupportCustomer ServiceSupport Specialist🎓 Student
Trust Score
Exceptionally trusted; proven professional excellence.
Joannah's Career Path
Jan. 2022 -Dec. 2025
AAA Cruise & TravelTravel Agent
Strong customer service skills to connect with clients and understand their travel needs.
Excellent communication skills for effective client interactions, both written and verbal.
Proven ability to sell travel packages and negotiate the best deals for clients.
Quick problem-solving abilities to address booking issues, changes, or disruptions.
In-depth understanding of travel regulations, inc...
Jan. 2022 -Dec. 2022
Wood Spring SuitesFront Desk Representative
Welcomed each new arrival pleasantly and confirmed reservations and identification
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift
Collaborated with team members to handle guest requirements from check-in through check-out
Oversaw fast-paced fro...
Jan. 2022 -Dec. 2022
AmazonAssociate
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
Inspected incoming and outgoing shipments to verify accuracy and prevent errors
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
Inspected work areas for cleanliness and obstacles and removed cartons and bo...