Years of experience: 27

Complaint Resolution SpecialistCustomer Retention SpecialistCustomer Care SpecialistLive ChatClient Relations SpecialistChief Customer Officer (CCO)

Trusted by top professionals

  • MV
    Mark Valera
    Senior Production Support Specialist
    Verified
    Flo provides a balanced approach to providing career advice to those she mentors. Between advocating what benefits clients and team members, results have always been positive.
  • JH
    John Hadity
    Pres/CEO @Hadity & Associates, Inc.
    Verified
    Flo was my account manager for payroll services from 1993 to 2005 when I was the production finance head at a major studio where we worked together on over 200 films and television projects. Then, fr...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Flo's Career Path
Industry Relations for the Film & TV Production SectorJan. 2025 -
Present
EvedIndustry Relations for the Film & TV Production Sector
United StatesDriving change and innovation within the payments landscape, specifically for the Film & TV production sector.
Advisory Council MemberOct. 2022 -
Present
NYC Film & TV Industry CouncilAdvisory Council Member
United StatesFilm and Television Production Industry Council, created to advise the city's production policies and programs; the appointment of Kwame Amoaku as Deputy Commissioner in the Film Office of the Mayor's Office of Media and Entertainment (MOME), to serve as principal advisor on production policy as film production in New York City returns to pre-pandemic levels; and the signing of Executive Orde...
Board MemberJan. 2021 -
Present
Stockade WorksBoard Member

Flo's Posts

  • About myself

    With 30 years of experience in client success and operations, I have led and merged diverse teams across the US, consistently driving customer engagement and satisfaction.

  • Job Description

    Seeking a remote role as an expert in customer and employee experience, with a focus on success and engagement, to leverage my extensive background in enhancing organizational performance.

  • How to contact

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