Cosmin Stoleru - Technical Support Specialist,

Years of experience: 10

Complaint Resolution SpecialistLive ChatChat SupportClient Relations SpecialistHelp Desk SupportCustomer Service

Trusted by top professionals

Mihnea Bocancia
Sr Analyst Procurement and Supply Chain @Dxc technology
Verified
I have worked with Cosmin on a number of occasions and in different roles. I can confidently say that he is a true professional, that prodes himself in his job and the quality he delivers to his custo...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Cosmin's Career Path

Apr. 2023 -
Present

GefexIT Consultant and Sales Specialist

Bucharest, RomaniaMain responsibilities As a Sales Support Consultant • Managing a project end to end, finding the necessary details that fit the customer’s requests • Maintaining the project so that it meets the customer’s needs • Key Account coordination and act as support and consultant for the company's most important clients • Providing administrative support, including facilitation of payments and tracki...

Mar. 2020 -
Jan. 2023

DXC TechnologyTechnical Support Engineer

Bucharest, RomaniaMain responsibilities • Face-to-Face customer support based on on-the-spot ticket creation and direct walk interaction for HPE Enterprise employees located in Romania (over 2500) • Tech Support with advanced Active Directory functions, Hardware repair and replacement, Software upgrade, installation and repair of all HP PC's (desktop / laptop / server / tablet / AIO) • Asset management and sto...

Mar. 2018 -
Mar. 2020

DXC TechnologyProcurement/Technical Coordinator

Bucharest, RomaniaMain Procurement responsibilities: • Subject matter expert in procurement processes, systems and strategies • Coordinator & responsible for a correct placement and fulfillment of POs; Coordinating POs expense approval • Coordinating EMEA’s deliveries – follow-up & escalate orders status (direct engagement with suppliers) • Customer support and issue resolution for finance related queries / fo...