Years of experience: 15

Customer Success ManagerCustomer ServiceExecutive CoachBloggerProducerPartner

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Isla's Career Path
Hotel Operations - EventsMay. 2022 -
Mar. 2025
Princess CruisesHotel Operations - Events
RemoteThroughout my 10 years at sea, I have honed my skills in event planning, client relations, and team leadership, consistently delivering exceptional results. My ability to collaborate with clients to understand their unique needs and translate their vision, on a capacity that works for our cruise ships, into reality sets me apart, allowing me to tailor some fabulous groups and events. I thrive...
Guest ServicesAug. 2021 -
May. 2022
Princess CruisesGuest Services
worldwideAs a Guest Services Supervisor, I specialized in delivering exceptional guest experiences and fostering a culture of excellence. With a passion for hospitality, I thrive in dynamic environments where every interaction is an opportunity to create lasting impressions. Throughout my career, I have demonstrated proficiency in overseeing front desk operations, concierge services, and guest relatio...
Managing PartnerJun. 2020 -
Present
ButteredHostManaging Partner
Glasgow, Scotland, United KingdomAs a partner at Buttered Host I am actively involved in recruitment processes. Help with performance management processes. Support employee development and training projects. Assist with employee relations issues. Support the business to deliver people-related processes, vision and strategy across the company, aligned with the law. I help to support other colleagues within the business to res...

Isla's Posts

  • How I can help you

    I offer comprehensive support in planning, logistics, and execution of travel events and experiences. With unique experience across various sectors, I ensure seamless event production in diverse locations.

  • People I am looking for

    Ideal Clients: - Travel experience companies - Event organizers - Businesses seeking unique travel events

  • Experience & Cases

    Achievements: - Produced 200-person film crew on a cruise ship - Curated music conferences with 30+ events - Tailored branded experience events for top car clubs - Created wedding experiences in destinations worldwide - Hosted group travel events, celebrations and conferences

  • How to contact

No responses yet
0