Years of experience: 18

Data EntryOffice AssistantExecutive AssistantPersonal AssistantAdministrative AssistantAssistant

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Amber's Career Path
Customer Success AssociateJun. 2022 -
Present
Staffing Industry AnalystsCustomer Success Associate
- Responding to emails/phone calls related to membership questions - Website overview for new and existing members - Processing conference registrations - Setting up members with login credentials - Onsite conference presence
User Trust and Safety SpecialistJan. 2020 -
May. 2022
Noom Inc.User Trust and Safety Specialist
Stone Mountain, Georgia, United States- Contributed to optimizing key operational functions and processes that contributed to the day to day operations of a tech product - Provide STING case management & coach support - Provide support and guidance to the coaching team for highly sensitive cases cases where program eligibility may be in question - Manage a caseload of 25+ STING cases per week - Support coaches and ensure efficien...
CVS NoombassadorNov. 2019 -
Mar. 2020
Noom Inc.CVS Noombassador
Atlanta, Georgia- Works closely with the CVS Partner Implementation Manager and HQ on all things related to CVS HealthHUB stores - Acts as a Noom brand ambassador in CVS HealthHUBs - Energize and educate CVS employees regarding Noom - Support CVS employees with introducing Noom to customers - Answer general Noom-related questions while in stores - Welcome and support CVS HealthHUB employees with Noom as they...

Amber's Posts

  • How I can help you

    • Efficient data entry for streamlined operations. • Proficient in email outreach to expand client base. • Effective social media marketing strategies. • Over 6 years in customer service & remote work. • Dual degrees & adaptable learning skills.

  • People I am looking for

    • Open to all client types & sizes. • Flexible in adapting to diverse needs. • Eager to collaborate with various industries.

  • Experience & Cases

    • Enhanced customer retention rates. • Implemented successful outreach programs. • Achieved high customer satisfaction. • Previous clients remain confidential.

  • How to contact

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