Years of experience: 7

United StatesData Entry SpecialistData EntryPersonal AssistantAssistantAdministrative Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Shynequa's Career Path
Human Resources SpecialistAug. 2022 -
Present
United States Army ReserveHuman Resources Specialist
United States- Move to the main element of the unit to provide administrative support. With part-time support, readiness increases by 5%. - Updates personnel information in the Integrated Personnel and Pay System-Army (IPPSA), the Interactive Personnel Electronic Records Management System (Iperms), the Commander's Strength Management Module (CSMM), and the Enlisted Record Brief (ERB). - Maintaining action...
Customer Service RepresentativeJul. 2021 -
Present
Texas Department of Public SafetyCustomer Service Representative
Baytown, Texas, United States- Updated account information with little to zero mistakes; maintain customer records - Ability to maintain zero complaints due to customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns - Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), Commercial Driver License Information System (CD...
Crew MemberJan. 2019 -
May. 2021
McDonald'sCrew Member
Baytown, Texas, United States- Providing training on each station within the store - Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies - Processed POS transactions, including checks, cash and credit purchases or refunds