Years of experience: 18

Help Desk SupportCustomer Success ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Leann's Career Path
Logistics AdministratorOct. 2017 -
Dec. 2017
Yodel (Yodel Delivery Network Ltd)Logistics Administrator
Borehamwood, England, United Kingdom• Full involvement from parcel dispatch through to returns • All administration duties relating to the smooth running of the depot • Assisting with new starter inductions • Performing compliance and process checks for your management team • Assisting customers with any queries that they may have • Ensuring parcels are delivered on time
Logistics ManagerNov. 2016 -
Present
London, United Kingdom• Process orders using the in-house system, meticulously reviewing shipping documents before dispatching them for customs clearance. • Coordinate warehouse operations to ensure accurate and efficient management of inbound and outbound stock, as well as lead times. • Maintain regular communication with internal and external customers, providing updates on various aspects, including timelines a...
Logistics CoordinatorJun. 2016 -
Oct. 2016
SilostopLogistics Coordinator
London, United Kingdom• Processing export orders and managing wholesale orders from sales creation to invoicing onto the ERP system • Dealing with customer enquiries/complaints regarding stock availability, price, product specification, delivery info • Handing return enquiries and administration and issuing Credit Notes • Preparing export documents like EUR 1, Cert of Origin and others • Check that all sales paper...