Years of experience: 21

Tech SupportPythonSystem AnalystData EntryMedicalDatabase Coordinator

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Frank's Career Path
EUS Technician McKessonAug. 2023 -
Present
TCS iONEUS Technician McKesson
Alpharetta, Georgia, United States
End User Support SpecialistApr. 2022 -
Present
DataScanEnd User Support Specialist
Atlanta, Georgia, United States
Field TechnicianOct. 2017 -
Present
IBMField Technician
Atlanta, Georgia, United StatesField Support Technician

Frank's Posts

  • About myself

    Demonstrated expertise in technical support with a focus on software and hardware problem-solving. Over 8 years of experience in troubleshooting and resolving issues, ensuring optimal performance and user satisfaction.

  • Job Description

    Seeking a role as a Technical Support Specialist in MSP Centers, with proficiency in Windows Server administration, Microsoft Office 365, and advanced PowerShell scripting. Skilled in managing cloud services like AWS and Azure, and adept in networking concepts and IT management tools.

  • How to contact

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  • How I can help you

    • Comprehensive support via email, phone, social media • Frontline issue analysis for software/hardware • Immediate feedback and resolution • Performance advice for OS/programs • Proven excellence in customer satisfaction

  • People I am looking for

    • Small to medium-sized businesses • Individual entrepreneurs • Clients seeking reliable tech support

  • Experience & Cases

    • 95%+ customer satisfaction over 8 years • Clients: Anthem IT, Compucom, McKesson Medical Group

  • How to contact

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