Years of experience: 20

Business AnalystClient Relations SpecialistCustomer ServiceService Quality ManagerCustomer Care SpecialistResearcher

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Caroline's Career Path
Consultant/TrainerFeb. 2025 -
Present
Landcross ConsultancyConsultant/Trainer
United KingdomFounded and lead a consultancy business, delivering a diverse range of services across public and third sectors. Areas of expertise include Commissioning Services, Service Transformation, Accessibility and Inclusion Improvement, Suicide Prevention Initiatives, Workplace Health and Wellbeing, Procurement of Goods and Services, Contract and Performance Management, as well as Policy Development,...
Palliative and End of Life Care Commissioning ManagerOct. 2022 -
Jan. 2025
Integrated Care Board NorthamptonshirePalliative and End of Life Care Commissioning Manager
Northamptonshire, England, United KingdomDeveloped and led the implementation of a comprehensive three-year Palliative and End of Life Care Strategy. Built and maintained strong collaborative relationships with a wide range of stakeholders to drive the successful delivery of the strategy and associated projects. Held responsibility for commissioning services and ensuring all procurement activities aligned with business objectives an...
Accessibility Delivery ManagerApr. 2022 -
Oct. 2022
South Western RailwayAccessibility Delivery Manager
Waterloo, London, England, United KingdomLed the development and implementation of the National Accessibility Strategy across the South Western Railway network, promoting best practices while ensuring full compliance with regulatory accessibility requirements and addressing identified gaps. Produced strategic reports to analyse deficiencies and drive continuous improvement across services and infrastructure. Successfully managed a p...

Caroline's Posts

  • 2

    About myself

    Proficient in PRINCE2 methodology with two decades of experience in successfully managing diverse projects, ensuring timely delivery and stakeholder satisfaction.

  • 2

    Job Description

    Eager to join an organization where I can leverage my expertise to drive positive change and contribute to meaningful projects that make a lasting impact.

  • 2

    How to contact

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