Years of experience: 17

Personal AssistantOffice AssistantTyping SpecialistData Entry SpecialistData EntryProject Coordinator

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Gabriela's Career Path
Product ManagerMar. 2025 -
Present
DconexProduct Manager
Product ManagerAug. 2022 -
Feb. 2025
Paysafe GroupProduct Manager
Sofia, BulgariaLead the entire product lifecycle from ideation to launch, ensuring alignment with business goals and continuous improvements based on data-driven insights. Manage engineering teams, using Agile and Scrum methodologies, including daily standups, sprint planning, retrospectives, and backlog prioritization. Foster cross-functional collaboration across development, operations, risk and complianc...
Head of Chargeback UnitOct. 2016 -
Aug. 2022
Transact Europe EADHead of Chargeback Unit
Sofia, BulgariaPeople management and Team Leader’s role - responsible for delivering high performance of the Team and efficient dispute resolution process. Mitigate financial losses through expert chargeback handling and process improvements. Manage complex, high-value dispute cases, including escalations to Arbitration and Appeals. Collaboration with senior management and contribute to system upgrades. Mai...