Years of experience: 20

Office AdministratorResearch AssistantOffice AssistantExecutive AssistantPersonal AssistantAdministrative Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lea's Career Path
Reporting ManagerJan. 2022 -
Present
Ultra MobileReporting Manager
Reporting LeadAug. 2019 -
Dec. 2021
Ultra MobileReporting Lead
Costa Mesa, CA
Workforce SchedulerFeb. 2019 -
Aug. 2019
Acquire BPOWorkforce Scheduler
- Create schedules and supply forecast and staffing requirements for multiple contact center partners located in the US, Australia and Dominican Republic. - Provide staffing and historical trend analytics to sustain and meet service level agreements for Inbound, outbound and chat line of businesses - Leads capacity and staffing requirement meetings for high level management group