Years of experience: 10

Data EntryAssistantPresentation DesignerVideo EditorHR DirectorAdministrative Specialist

Trusted by top professionals

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    Scott Brohammer
    Owner @Swoop LLC
    Verified
    I had the pleasure of working with Erica from 2021-2024. She helped develop the newly added department of Training and Development which became a focus for the company as it continued to grow. Erica...

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Erica's Career Path
Manager, Training and DevelopmentJun. 2022 -
Present
Sunset TransportationManager, Training and Development
St Louis, Missouri, United StatesSpearhead leadership development programs, including the Emerging Leaders of Sunset initiative, preparing talent for advancement. Collaborate with executives and key stakeholders to align training programs with organizational objectives. Develop performance optimization tools, including scorecard systems and streamlined onboarding processes. Lead international training initiatives for U.S. an...
Operations Support ManagerDec. 2020 -
Jun. 2022
Sunset TransportationOperations Support Manager
St Louis, Missouri, United States-Measure KPI's for the Operations Support Team -Maintain and build new growth -Conduct performance reviews -Serve as a mentor, leader, and team builder -Provide continual training and development to Operations Support Team -Create culture of customer service centered on Sunset's core values
Account ManagerJul. 2016 -
Dec. 2020
Lange Logistics, Inc.Account Manager
Greater St. Louis AreaDevelop new and existing client relationships Understand current transportation market trends and forecast future trends Knowledgeable of refrigerated loads and temperature sensitive product Able to quickly problem solve to give customers excellent customer service

Erica's Posts

  • How I can help you

    Develop tailored eLearning to address your organization's challenges in leadership, sales, onboarding, and operations. Expertise combines 5+ years in video/graphic design with instructional design for mid-sized companies and adult learning theory.

  • People I am looking for

    Seeking partnerships with businesses that have 50+ employees to provide scalable and impactful eLearning solutions.

  • Experience & Cases

    - Developed a self-paced leadership program in LMS, boosting promotions. - Implemented an employee review workflow in Monday.com for management insights. - Created role-specific scorecards for advancement. - Client: Sunset Transportation.

  • How to contact

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