Years of experience: 24

Data EntryOffice AssistantAdministrative AssistantAssistantCustomer Retention SpecialistCustomer Care Specialist

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Kristin's Career Path
Learning Implementation Specialist / Sr Operations ProcessorOct. 2015 -
Oct. 2023
Wells FargoLearning Implementation Specialist / Sr Operations Processor
California, United StatesOptimized HR processes by collaborating with cross-functional teams to align learner expectations and improve efficiency. Mitigated risk by ensuring all tasks delivered on time and in compliance with deadlines. Simplified communication of complex information to stakeholders while assuring meeting of confidentiality standards. Updated and maintained records efficiently by utilizing software ap...
Business Training Consultant II / Learning and Development FacilitatorSep. 2005 -
Oct. 2016
Wells FargoBusiness Training Consultant II / Learning and Development Facilitator
Inland EmpireBuilt strong rapport with diverse learner groups by demonstrating empathy, active listening, and cultural sensitivity during facilitated sessions. Created tailored training materials for improving participant comprehension and retention of key concepts. Encouraged personal growth by providing constructive feedback during debriefing sessions, fostering skill development. ● Reduced learning gap...
Branch ManagerFeb. 1999 -
Sep. 2005
Wells FargoBranch Manager
Inland Empire• Managed all staff conflicts, evaluations, hiring, and termination processes and coached employees on company protocol. • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals. • Met deadlines by proactively managing individual and team tasks and streamlining processes. • Evaluated employee performance regularly through appraisa...