How I can help you

Monitor call recordings and chat threads to ensure staff engage effectively with customers. Drive sales with proven strategies. Launched successful campaigns and trained over 100 reps. Directed training for hundreds more.

People I am looking for

Seeking part-time sales monitoring opportunities: • Call centres • Sales operations • Businesses aiming to boost customer engagement and sales effectiveness.

Experience & Cases

Achievements: • Promoted to senior management in 18 months • Secured call centre investment • Trained over 100 sales staff. Clients: • Accident Claims Expert • DB Automotive • Legal Requirements Agency.

How to contact