Years of experience: 20

Call CenterITEngineerEducationClient Relations SpecialistCustomer Care Specialist

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Cynthia's Career Path
SpeakerSep. 2023 -
Present
FreelanceSpeaker
Texas Association for Home Care and Hospice 11/2024 - Presented two education sessions at the Administrators Program - "Impactful Leadership on Home Healthcare Organizations" and "Drive Agency Success through Process Improvement." Ohio Council for Home Care and Hospice 09/2023 - Presented an Education session for professional development units to conference attendees titled "Drive Agency Succ...
Implementation ManagerMar. 2020 -
Present
Alora Home Health SoftwareImplementation Manager
I oversee a team of skilled implementation specialists who drive seamless onboarding for our home health EMR SaaS platform. I manage multiple concurrent implementation and training projects, directly or through team oversight, maintaining a strategic focus on timelines, quality, and customer satisfaction. To support continuous learning, I’ve created and implemented a comprehensive training cu...
CEO/OwnerJan. 2016 -
Jun. 2017
Billing Management ServicesCEO/Owner
BMS specializes in DME revenue cycle training and management, staff training and education and patient advocacy.

Cynthia's Posts

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    About

    Key Skills & Achievements: - 20+ years in healthcare administration - Extensive Medicare billing expertise - 10+ years consulting for startup healthcare agencies

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    Cases & Experiences

    Current Status: - Our company is a visionary concept - Driven by a passion for innovation in home health care

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    Work Order

    Service Offerings: - Facilitate revenue management and generation - Assist with credentialing and accreditation processes

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    How to contact

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