Years of experience: 38

Banking OperationsBusiness Development ManagerFinanceSales & BizDevChief Customer Officer (CCO)Customer Success Manager

Trusted by top professionals

  • DK
    David Kroner
    Managing Director, Financial Services @Afiniti
    Verified
    Craig served as a colleague at Afiniti focused on business development and account management. We collaborated frequently and I always found him to be creative, insightful, strategic and diligent in h...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Craig's Career Path
Senior Vice PresidentSep. 2020 -
Dec. 2024
AfinitiSenior Vice President
Minneapolis, Minnesota, United StatesAfiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing™ uses artificial intelligence to identify subtle, valuable patterns of human interaction in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability. Afiniti operates throug...
Principal OwnerDec. 2018 -
Present
Keaney & Associates, L.L.C.Principal Owner
Minnesota, United StatesAs the Principal Owner at Keaney & Associates, L.L.C., I spearheaded consulting projects in Operations, Customer Service & Organizational Development within the Financial Service & Healthcare sectors. My focus on process improvements led to cost savings, increased efficiency and dramatic improvements in customer satisfaction.
PrincipalDec. 2018 -
Sep. 2020
Keaney & Associates, L.L.C.Principal
Greater Minneapolis-St. Paul AreaIndependent consulting focused on Operations, Customer Service & Organizational Development within the Financial Service & Healthcare sectors.

Craig's Posts

  • How I can help you

    Tackle key challenges: - Boost customer satisfaction - Enhance operational efficiency - Increase employee engagement.  Use our Organizational Competency Review to improve alignment with your mission. 30+ years experience in both the Financial Services & Healthcare Sectors

  • How to contact

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