I worked with Lisa for three years as a client relationship manager overseeing a large and complex relationship spanning multiple product verticals with Iron Mountain. Lisa was an absolute pleasure to...
I worked with Lisa for 5 years where she was the Iron Mountain Account Manager and I was on the Buyer side the Category Manager. In short, I have hardly ever come across such a dedicated, customer-ori...
Trust Score
Exceptionally trusted; proven professional excellence.
• Managed and oversaw a portfolio of 20+ client programs, focusing on relationship management, implementation, process improvements, and business compliance, to ensure successful project execution and client satisfaction.
• Achieved consistent quota attainment, with customer growth exceeding 125% of goal, while successfully managing 15 to 20 enterprise accounts, generating over $6 million in ...
Jan. 2006 - Dec. 2019
Iron MountainSR Client Development Exec, Enterprise Account Exec, SR Sales/Client Exec, SR. Strategic AM
• Coordinated strategic communication between Operations, Service Delivery, Sales, Executive Management, and both internal and external customers, to ensure seamless service delivery and alignment with client needs.
• Managed a portfolio of 20 Iron Mountain Enterprise customers, providing oversight, strategic recommendations, and training on their entire records management programs to ensure ...
• Supported and trained Sales Representatives and Account Managers across all divisions and business lines, ensuring a comprehensive understanding of Iron Mountain's products, services, and solutions.
• Designed, organized, and facilitated the New Hire Training Program for the Hard Copy Division, equipping new employees with the knowledge and skills needed for success.
• Delivered training on...