Years of experience: 24

Banking & Capital MarketsAssociateExecutive CoachCustomer ResearcherAdvisorBusiness Analyst

Trust Score

Highly reliable; strong professional involvement.

75%
Marlon's Career Path
Vice President I Process Design ManagerJan. 2008 -
Dec. 2010
Bank of AmericaVice President I Process Design Manager
►Managed team of six process design consultants supporting the Deposit Products Operations organization. ►Influenced stakeholders to adopt and integrate technology and effectively manage using data analysis. ►Achieved savings of over $4M YoY by executing and managing a process improvement portfolio of initiatives. ►Recruited, hired and onboarded team members. ►Provided talent development stra...
Assistant Vice President I Process Design ConsultantJan. 2006 -
Dec. 2008
Bank of AmericaAssistant Vice President I Process Design Consultant
►Led the development and implementation of technology process solutions including a $1.6M budget. ►Monitored the effectiveness of implemented changes and solutions. ►Deployed initiatives delivering $14M annually in benefits once fully rolled out. ►Implemented capacity saving technology solution to 1,000 banking centers which included 5,500+ teller windows. Achieved 8% additional savings ahead...
Vice President I Process Design & Customer Segment ConsultantJan. 2003 -
Present
Bank of AmericaVice President I Process Design & Customer Segment Consultant
Charlotte, North Carolina Area►Key contributor in developing, designing, deploying initiatives for the $24M Global Banking & Markets division. ►As primary business support consultant, eliminated organizational pain points through business assessment, project implementation, and data analytics. ►Executed operational measurements field study to acquire data and validate existing business models. ►Consulted with senior leade...

Marlon's Posts

  • About

    • 20 years of experience with proven expertise • Customized solutions tailored to individual needs • Affordable pricing for budget-friendly optimization • Hands-on support ensuring client success

  • Cases & Experiences

    • Collaborated with multiple Fortune 100 corporations • Achieved cost efficiency savings over $280 million • Demonstrated consistent success across diverse industries

  • Work Order

    • We help with process improvements and streamlining • Implement effective cost reduction strategies • Optimize workflows for maximum efficiency • Analyze performance metrics for better outcomes • Foster team and leadership development

  • How to contact

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