Years of experience: 17

Data EntryCustomer ServiceCall CenterTech SupportC-level ExecutiveIT

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Artemio Rey's Career Path
Technical Service Desk ManagerDec. 2023 -
Present
Hexcel CorporationTechnical Service Desk Manager
Salt Lake City, Utah, United States
Service/Engagement ManagerNov. 2022 -
Jun. 2023
CBREService/Engagement Manager
United StatesMaintain an enterprise view of service delivery. Monitor, mentor and manage through influence the various teams supporting the work of the technical service desks Provide direction and make quick judgment calls in accordance with the best interests of the business and in alignment with client expectations Mentor and manage performance and provide leadership to the team processing support requ...
Product Support Officer/Engagement ManagerJan. 2022 -
Oct. 2022
BDO UnibankProduct Support Officer/Engagement Manager
Pasay, National Capital Region, Philippines● Build and maintain strong partnerships with Product/System Owners, Marketing Officers, and Contact Center Units to successfully plan, organize, and monitor completion of all business projects within agreed timelines ● Acts as a liaison between client end-users, programmers and test analysts in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operatio...