Years of experience: 9
Data Entry AssociateData EntryService Quality ManagerCustomer Retention SpecialistCustomer Care SpecialistLive Chat
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Exceptionally trusted; proven professional excellence.
Mohammad's Career Path
Mar. 2025 -Present
EchoStar CorporationProduct Acceptance Tester II - Boost Mobile
Littleton, Colorado, United StatesWorking with various departments and approaching product testing with a business & customer first mentality to ensure wireless products meet requirements and deliver value to users.
Oct. 2021 -Mar. 2025
DISH NetworkBusiness Operations Analyst II - Wireless User Acceptance Testing
Developing and maintaining test cases, using business/IT requirements to ensure system changes meet requirements. Working with various departments to ensure product pertaining to wireless communications meet business needs and deliver value to users without introducing problems to current processes.
Jul. 2019 -Oct. 2021
DISH NetworkBusiness Operations Analyst I - Technical Operations Service Integrity
Denver, Colorado, United StatesExecuting customer, agent and enterprise communication on identified service integrity and product stability issues while working with different levels of organizational staff to research and provide solutions.
Performing various duties required including (but not limited to) processing Technical Problem Reports, extracting trending data, validating trending results. Documenting, creating, an...