Years of experience: 25

Service Quality ManagerChief Customer Officer (CCO)Help Desk SupportCustomer ServiceCall CenterCTO

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Suzanne's Career Path
AdvisorFeb. 2023 -
Present
Rainbow Theatre LondonAdvisor
Senior Director, Corporate EngineeringNov. 2022 -
Dec. 2024
GoogleSenior Director, Corporate Engineering
London, United KingdomResponsible for enterprise transformation program across Google Led a programmatic approach to consolidating enterprise tools and experience to better leverage power of Gemini as well as 3rd party enterprise application feature sets Operated with a small focused direct staff while having authority across multiple engineering and product teams
Director, Corporate EngineeringNov. 2016 -
Nov. 2022
GoogleDirector, Corporate Engineering
London, United KingdomLead 500 person organization responsible for global workplace technology support and experience Accountable for the corporate technology experience of each user through change management, 1:1 user support and building solutions to solve complex business problems. Transformed organization from mostly 1:1 support reactive organization to a function focused on proactively building solutions fund...