Years of experience: 19

CopywritingCall CenterCustomer Support RepresentativeContent WriterLife CoachingCall Center Supervisor

Trust Score

Highly reliable; strong professional involvement.

70%
Pam's Career Path
Amethyst community engagement consultant Jan. 2024 -
Present
University of PennsylvaniaAmethyst community engagement consultant
United States, PhiladelphiaConsultant to a nation wide research driven support program created to assist maternal health programs connect with their new parents and improve maternal health outcomes for undeserved populations in the US.
Community Engagement consultant May. 2019 -
Present
Drexel UniversityCommunity Engagement consultant
United States, PhiladelphiaConsultant to the Newborns and Neighbors program through the Philadelphia Public Health Department, offering community outreach insights, DEI considerations, community networking, developing training, and workshop facilitation. Currently in reserve, should an appropriate grant arise.
Community Engagement ConsultantFeb. 2019 -
Sep. 2024
Philadelphia Department of Public HealthCommunity Engagement Consultant
United States, PhiladelphiaProvided professional expertise to the Community Action Network (CAN) - a collaborative program with the goal of reducing the infant mortality rate in Philadelphia. This issue is race-based as almost entirely impacting Philadelphia's Black community, as clearly outlined by the research. Our areas of approaching this issue were mental health, food and nutrition, and the systemic racism inheren...

Pam's Posts

  • How I can help you

    As a seasoned customer service professional, I excel in creating empathetic interactions. With years of supervisory experience, I possess unique problem-solving skills, the ability to calm frustrated clients, and maintain a calm demeanor.

  • People I am looking for

    - Seeking clients desiring a self-sufficient team member - Interested in enhancing customer support - Need reliable assistance in client relations

  • Experience & Cases

    - Experienced trainer in soft skills - Public health consultant - Developed training programs - Previous clients: Best Buy, Philadelphia Dept. of Public Health, Computershare, Drexel, University of Louisville, UPenn

  • How to contact

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