Years of experience: 23

Chief Customer Officer (CCO)Customer Success ManagerCustomer ServiceCOOPartnerAdvisor

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Heather's Career Path
Chief Customer Officer (Global Customer Experience & Operations)Nov. 2022 -
Present
CafChief Customer Officer (Global Customer Experience & Operations)
Toronto, Ontario, CanadaResponsible to lead & scale Caf’s global team of Customer Experience & Operations experts. It is our mission to design and deliver a world class brand experience, earn our Customer’s trust and showcase the value and impact our Identity Verification solutions deliver.
Principal Consultant & StrategistOct. 2022 -
Present
Anchors & Scale ConsultingPrincipal Consultant & Strategist
Toronto, Ontario, Canada
Vice President, Client Success & LoyaltyOct. 2021 -
Oct. 2022
ADPVice President, Client Success & Loyalty
Toronto, Ontario, Canada