Years of experience: 23

Typing SpecialistData EntryAdministrative AssistantAssistantLife CoachingExecutive Coach

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mikal's Career Path
Owner/CEONov. 2024 -
Present
Washington, District of Columbia, United StatesAs the Owner/CEO of Superior Data Solutions in Washington, DC, I led the company in connecting businesses with wireless technology and data connectivity solutions. By providing needs-based consultation, I ensured that organizations received tailored solutions to help them succeed in the future.
Account ExecutiveJun. 2021 -
Oct. 2024
T-MobileAccount Executive
Reston, Virginia, United States• Managed a portfolio of high-value clients, ensuring their needs were met and exceeded through tailored wireless and cloud based solutions. • Analyzed customer data to identify growth opportunities and implemented strategies to capitalize on them. • Collaborated with internal teams to ensure client requirements were accurately communicated and met. • Built and maintained long-term client rel...
Indirect Account ManagerMar. 2019 -
Jun. 2021
T-MobileIndirect Account Manager
Reston, Virginia• Managed contract with a regional third-party retailer, including providing training, operations support and performance management. • Increased contract account revenue performance 96% year over year • Improved market wide Customer Promoter Scores by 87% within 90 days of taking over the account • Oversaw systems integration project for new point of sale tool as well as conversion to a new ...

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