Years of experience: 11

Data EntryAssistantCustomer ServiceCall CenterFinanceConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Gabriella's Career Path
Airbnb SuperhostJul. 2023 -
Present
Self-employedAirbnb Superhost
Valrico, Florida, United StatesAchieved Superhost status with Airbnb by maintaining a 5-star overall rating, 100% response rate and 0.00% cancellation rate
Business Optimization ManagerJan. 2023 -
Apr. 2024
Grasshopper BankBusiness Optimization Manager
Florida, United States- Conducted rigorous vendor evaluations and managed strategic vendor partnerships, leading the successful implementation of Robotic Process Automation projects that delivered annual cost savings exceeding $500,000. - Collaborated across departments to develop a comprehensive business optimization roadmap defining initiatives, strategies, and Key Performance Indicators that aligned with organi...
Client Services ManagerJan. 2020 -
Jan. 2023
Grasshopper BankClient Services Manager
Greater New York City Area- Spearheaded the successful conversion of over 1000 commercial banking clients to a new core banking system. Conducted data-mapping, advanced data analysis and data validation techniques to ensure smooth transition. Collaborated closely with the conversion team to identify, address, and resolve critical issues while managing all client communication and ongoing support. - Established compreh...