Years of experience: 4
Service Quality ManagerCustomer Retention SpecialistClient Relations SpecialistCustomer ServiceCold Calling SpecialistSales Representative
Trust Score
Highly reliable; strong professional involvement.
Sydney's Career Path
Jul. 2022 -Aug. 2024
Upland SoftwareCustomer Success Manager
• Established strong relationships with clients through regular
communication and follow-up activities.
• Conducted regular check-ins with clients to ensure their needs were met.
• Provided guidance on how customers can maximize the value they
receive from products and services.
• Developed and maintained relationships with customers to facilitate user
engagement and satisfaction.
• Monitored...
Dec. 2020 -Jul. 2022
Upland SoftwareSales Development Representative
United States• Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
• Tracked progress against goals using CRM software programs such as
Salesforce.
• Maintained an up-to-date database of prospects and clients.
• Identified potential clients through market research and cold-calling.
• Managed and updated prospect information in the CRM to ensure
ac...
Jan. 2020 -Dec. 2020
Seton Healthcare FamilyRadiology Technologist
• Performed imaging procedures according to established protocols.
• Operated and maintained x-ray equipment, including adjusting exposure
time and setting up necessary equipment for x-ray examinations.
• Explained the procedure to patients and answered any questions they
may have had.
• Provided assistance to physicians and other technologists during
complex procedures.