Years of experience: 14

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Trusted by top professionals

  • MP
    Marco Perez
    Entrepreneur
    Verified
    Shelby is all about attention to detail. I've worked with her on tons of projects, and her tenacity is seriously inspiring every single time. Her organizational skills and time management are spot-on,...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Shelby's Career Path
Supervisor, Public Safety Telecommunications Jan. 2021 -
Present
St. Johns County Sheriff's OfficeSupervisor, Public Safety Telecommunications
St Augustine, Florida, United StatesAs Supervisor of Public Safety Telecommunications at St. Johns County Sheriff’s Office, I lead a team of 12 telecommunicators, ensuring excellence in high-pressure emergency communications. With a focus on operational efficiency and team cohesion, I oversee critical decision-making processes, maintain accreditation standards, and foster interdepartmental collaboration to enhance public safety...
Public Safety TelecommunicatorFeb. 2011 -
Jan. 2021
St. Johns County Sheriff's OfficePublic Safety Telecommunicator
St Augustine, Florida, United StatesAs a Public Safety Telecommunicator at St. Johns County Sheriff’s Office, I was the frontline of emergency response, managing high-volume calls and dispatching law enforcement and emergency services with precision and urgency. I played a key role in solving numerous investigations by utilizing advanced law enforcement databases, such as license plate readers, people search engines, data-shari...

Shelby's Posts

  • About

    Key Skills & Achievements: - 14 years in public safety - High-stress environment proficiency - Exceptional attention to detail - Strong decision-making skills

  • Cases & Experiences

    Case Highlights: - Call center handled 1000+ daily calls - Efficient management of high-volume inquiries - Consistent performance under pressure

  • Work Order

    Service Tasks: - We help with gathering initial information - Assisting in obtaining offers - Facilitating smooth transitions to the work

  • How to contact

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