Years of experience: 26

PhilippinesService Quality ManagerCustomer Care SpecialistHelp Desk SupportCustomer ServiceSystem Architect

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Dindo's Career Path
Co-Founder and PresidentNov. 2021 -
Present
Quad Informatics Consulting Services Co. Ltd.Co-Founder and President
Batangas, Calabarzon, Philippinesā€¢ Spearheaded digitalisation and automation projects for government agencies, academic institutions, and private companies using Jira and Confluence. ā€¢ Successfully implemented Jira and Confluence in multiple countries, including the USA, Germany, UK, Singapore, and the Philippines.
Jira AdministratorJun. 2019 -
Present
AJW GroupJira Administrator
Singapore1. Administration and configuration of cloud-based Jira, Jira Service Management, and Confluence instances. 2. Mentor and subject matter expert on Scrum, Kanban, and Knowledge Management. 3. Integration of Jira with 3rd party applications such as Quantum, MS Azure, MS Teams, Slack, Bitbucket. 4. Writes functional specifications, technical specifications, and post-production reviews for IT pro...
Jira AdministratorOct. 2016 -
Jun. 2019
Willis Towers WatsonJira Administrator
Manila, PhilippinesScope of work primarily includes: 1. Led the Automation and Innovation work stream of the Manila Software Support Team. Key projects handled includes phone support integration with Jira Service Desk, chatbot, and artificial intelligence projects. 2. Jira Software, Jira Work Management, Jira Service Desk, and Confluence governance, administration & configuration. 3. Shared Services Organizatio...

Dindo's Posts

  • How I can help you

    Enhancing efficiency by eliminating redundancy and data loss, improving accuracy, and securely storing data. Create insightful reports to track team productivity using cloud-based Jira projects tailored to team workflows.

  • People I am looking for

    Ideal clients include: - any organizations that want to digitalize and automate their business operations

  • Experience & Cases

    Success stories include: - Digitalized operations with Jira & Confluence - Improved team visibility and decision-making - Integrated cloud-based systems for seamless processes

  • How to contact

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  • About myself

    Proficient in managing Jira and Confluence Cloud platforms with a rich experience spanning 17 years. Successfully supported multinational companies in optimizing their workflow and collaboration through effective administration.

  • Job Description

    Seeking a role to leverage my extensive experience in administering Jira Cloud, aiming to enhance organizational efficiency and streamline project management in a dynamic work environment.

  • How to contact

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